REC DELIVERY + RETURNS
DELIVERY WITHOUT THE GUESSING.
Most Rustic Edge Customs products are made to order. Here’s the production window, what happens when it ships, and where the official return terms live.
PRODUCTION WINDOWS
Production time does not include carrier transit time. Ready-to-Press DTF is already printed, has no minimum, and needs order processing only. Wait for REC’s shipment or pickup-ready notification.
APPAREL5–7 DAYSBusiness days
ENGRAVED TUMBLERS7–10 DAYSBusiness days
SUBLIMATION TUMBLERS2–3 DAYSBusiness days
CUSTOM DTF GANG SHEETS2–3 DAYSBusiness days
TRACKING + DELIVERY
Tracking information is provided when your order ships. Once the carrier has the package, transit time is separate from REC’s production window.
RETURNS + REFUNDS
Eligibility is governed by the store’s current Refund Policy. Please review the complete policy before requesting a return or refund.
ORDER QUESTIONS
Need help with an order? Email sales@rusticedgecustoms.com or use the contact page so we can get the right details from you.